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All promotions,pricing menu, online or in the clinic are subject to change without prior notice.

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Payment Policy Notice:

All promotions,pricing menu, online or in the clinic are subject to change without prior notice.

  • Card Payments: A surcharge will be applied to all transactions made via card payment methods. (NO AMEX)
  • Cash Payments: Enjoy a $10 discount when you book 60 mins session or more. (From Regular price* and can not apply with claim private health insurances*)
  • Membership Program allow you to redeem all of services. However, it cannot be used in conjunction with any other promotions or offers.
  • Gift card online allow you to redeem all of services excluding cash promotion. Please leave your code in appointment note when you complete the booking.
  • Physical Gift certificate allow you to redeem all of services excluding cash promotion. You can book any session online and redeem your gift certificate when you arriving at the clinic.
  • We appreciate your understanding and cooperation with these changes. Should you have any questions, feel free to reach out to our team.

Weekend/Public Holiday Surcharge

As you know, the RMT team has absorbed additional costs throughout the year to continue supporting our community during challenging economic times.  This surcharge goes directly to the practitioners who work on these days. Thank you for your/ understanding and continued support. Thank you for choosing Rin Massage Therapy. We are honored to be a part of your journey to better health.

-Effective from  01/09/2026

Reschedule and Cancellation:

Please note: All bookings must be made online to secure your reservation. We do not take payment online unless there is a late cancellation or no-show, in which case a fee may apply.​

Reschedule Policy: We understand that sometimes life changes unexpectedly. If you need to reschedule your appointment, we kindly ask that you notify us at least 24 hours in advance. This allows us to accommodate other clients who may be waiting for availability. Fee: If rescheduling is requested within the same day of your appointment, a rescheduling fee of $50 may apply.

Cancellation Notice: Please notify us of any cancellations at least 24hours prior to your appointment.

Late Cancellation Fee: Cancellations made within the same day of the scheduled appointment will incur a cancellation fee of $50 of the appointment cost.

No-Show Fee: If you miss your appointment without prior notice, a full no-show fee of full amount of your appointment will be charged. It will need to be paid prior to scheduling your next appointment. (Repeated no-shows or last-minute cancellations may result in us being unable to accept future bookings from you. This is not something we want to do, but we need to protect our time and ensure we can offer appointments to clients who are waiting for a booking.)

Exceptions: We understand that emergencies happen. Please contact us as soon as possible if you are unable to attend your scheduled appointment, and we will consider exceptions on a case-by-case basis.

Thank you for your understanding and for helping us serve you better!

How to Redeem Your E-Gift Card

We’ve recently upgraded to a better booking system to offer you a more convenient, easy, and seamless experience. Redeeming your e-gift card is simple with our new system! Just follow these steps:

  1. Click “Book Now” :Start by clicking the “Book Now” button above to begin your booking. Complete Your Details. Fill in all required personal information and booking details.
  2. Select Your Service: Choose the service you’d like to book from the available options. Enter Your Code: In the Appointment Notes section, enter your unique e-gift card code.
  3. Submit Your Booking: Once everything is filled in, submit your booking request. The system will process your appointment.
  4. Receive Confirmation: You will receive a confirmation email with all your booking details once your appointment is successfully processed.
    If you experience any issues with the online booking system, don’t hesitate to contact us. We’re here to support you every step of the way!​