Please be advised that payment can be claimed with any health funds Only for “Remedial and Myotherapy treatments not for all services. 

• Our clinic provides non-sexual services, to maintain respect for both clients and practitioners and establish professional boundaries.  Practitioners have the right to refuse any services to clients who take inappropriate actions both verbal and nonverbal. the client may choose to leave immediately. 

• If you are unhappy with the massage, please let us know immediately within the first 15 minutes so we change practitioner or can refund you. If over the period of 15 mins, we cannot refund in any circumstances.

• If you anticipate being late, kindly call the clinic; we’ll try to accommodate an extension if possible. However, due to consecutive bookings, extending sessions might not always be feasible. In such cases, the massage duration might be shortened to maintain the schedule for others.

• In the event of a no-show and without prior cancellation at least 12 hours before the appointment, If you fail to notify us in advance for a rescheduling, it may result in restrictions on your ability to book future appointments. If you miss your appointment without prior notice, a full no-show fee of full amount of your appointment will be charged. It will need to be paid prior to scheduling your next appointment.

• Notice cancellations: 12 hours advance notice is required when cancelling an appointment. This allows the opportunity for other clients to schedule an appointment. If you are unable to give us 12 hours advance notice ,it may result in restrictions on your ability to book future appointment. Cancellations made within the same day of the scheduled appointment will incur a cancellation
  fee of $50 of the appointment cost. .
  It will need to be paid prior to scheduling your next appointment.

  
  
  

• Rescheduling policy that helps us maintain a smooth clinic flow, particularly on high-demand days.  If rescheduling is requested within the same day of your appointment, a rescheduling fee of $50 may apply. It will need to be paid prior to scheduling your next appointment.

  
  
  

• To ensure that we can accommodate all our clients effectively, we kindly request that all appointment rescheduling be done at least 12 hours in advance. This allows us to offer your slot to clients on our waiting list who are in need of timely care. If you fail to notify us in advance for a rescheduling, it may result in restrictions on your ability to book future appointments.

• We are committed to providing the best care possible and appreciate your cooperation in helping us manage our appointment schedule efficiently.

  Thank you for your understanding and cooperation.